Engineer training considerations
Engineers installing and/or configuring an IPerCom system will require access to training and technical material. Experienced engineers will still require refresher training and the ability to reference training materials and resources on a regular basis.
Urmet Online Training Portal – Sign up here.
Knowledge base – Articles, FAQs and download links.
Networking and internet access requirements
IPerCom systems require connection to a POE port on a network switch. A dedicated IP network is recommended. However, an existing managed network can also be used. When using an existing managed network, the network administrator must be made aware of the IPerCom network requirements and provide a suitable subnet and IP ranges. Full network requirements can be found here.
Stable power, and shutdown requirements
IPerCom systems require a stable uninterrupted mains power supply. IPerCom servers have a shutdown procedure and cannot be suddenly disconnected from power. Full requirements and considerations can be found here.
Device and site firmware version considerations
IPerCom systems have a set firmware version. The firmware version of all devices on a system must match. Before devices can be added to a site the firmware may need to be updated. Full requirements and considerations can be found here.
Site topology and configuration considerations
To configure an IPerCom system the layout of the site and the location of devices must be known. The IPerCom configuration process involves adding devices to the site configuration by MAC address. Full requirements and considerations can be found here.
Windows PC requirements
A Windows PC is required to configure an IPerCom system. Full requirements can be found here.
Installation and configuration time considerations
When planning for time please consider: Wiring devices, fitting/mounting devices, training time for engineers, training time for client/end user, administration time for adding/removing residents, changes or updates to the configuration, testing wiring and connections, testing devices, testing internet and network connections, recording MAC addresses, downloading software/updates and data transfer time. etc.