IPerCom
Technical Support for our IP Door Entry System
Site Setup
- Upgrading IPerCom devices using the IPerUpgrade Tool
- How to prepare before installing a new IPerCom system
- How to fill out IPerCom commissioning sheets
- How to install the Installer Tool software
- How to install the IPerUpgrade Tool
- IPerCom System Terminology
- Stable power, and shutdown requirements
- Device and site firmware version considerations
- Site topology and configuration considerations
- Recommended IPerCom System Setup Process
IPerCom Network
- Network requirements for IPerCom systems
- How to Forward an Entry Panel Call to an Apartment on the IPerCom Switchboard (with Handset)
- How to connect the IPerCom Network to a 1083/59 IP Gateway device
- How to check Call Divert is enabled in IPerCom
- How to reboot the 1060/37 Lift Control Interface
- How to Reset the 1060/37 Lift Control Interface
- What do the LAN Port LEDs indicate on the 1060/37 Lift Control Interface?
- What does it mean if the Power LED on the 1060/1 IPerCom Server is Amber?
- What do the LAN Port LEDs indicate on the 1060/1 IPerCom Server?
- What do the Two-Colour LEDs indicate on the 1060/1 IPerCom Server?
IPerCom Switchboard
- How to Send a Message to an Apartment on the IPerCom Switchboard
- How to Install a 1060/41 Concierge Handset for IPerCom
- PC requirements for the IPerCom Switchboard application
- How to Forward an Apartment Call to Another Apartment on the IPerCom Switchboard (with Handset)
- How to Open a Door on the IPerCom Switchboard
- How to Place a Call on Hold on the IPerCom Switchboard
- How to Change the Switchboard Status to 'Night Mode' on the IPerCom Switchboard
- How to Open a Door on the IPerCom Switchboard (with Handset)
- How to Hide the Keypad on the IPerCom Switchboard
- How to Forward an Entry Panel Call to an Apartment on the IPerCom Switchboard
- How to Call an Apartment on the IPerCom Switchboard
- How to Login on the IPerCom Switchboard
- How to Re-Dial the Last Caller on the IPerCom Switchboard
- How to Install the IPerCom Switchboard Software
- How to View the Entry Panel CCTV Camera Feeds on the IPerCom Switchboard
- How to Forward an Apartment Call to an Apartment on the IPerCom Switchboard
- How to Customise the Toolbar on the IPerCom Switchboard
- How to Access the Address Book on the IPerCom Switchboard
- How to Open a Gate on the IPerCom Switchboard (with Handset)
- How to Change the Switchboard Status to 'Day Mode' on the IPerCom Switchboard
- How to Test the Webcam on the IPerCom Switchboard
- How to Place a Call on Hold on the IPerCom Switchboard (with Handset)
- How to Answer & End Calls Using the IPerCom Switchboard Handset
- How to Download the IPerCom Switchboard Software
- How to Change the Ringtones on the IPerCom Switchboard
- How to Change the Switchboard Status to 'Standby Mode' on the IPerCom Switchboard
- How to Manage Missed Calls on the IPerCom Switchboard
- How to Answer & End Calls on the IPerCom Switchboard
- How to Open a Gate on the IPerCom Switchboard
- IPerCom Switchboard Software 'Getting Started' Guide - Download
IPerCom Installer Tool
- How to create a new IPerCom site
- How to define the layout of a new IPerCom site
- How to add devices to a new site
- How to replace an IPerCom device
- Installer Tool Basic System Parameters
- What are the 4 different Sytem Types?
- How to add an RTSP camera to an IPerCom system
- How to Program a Call Module Hall Button for Concierge Calling
- How to Adjust IPerCom Network Settings
- How to Use a Floor Call as An Alarm Input
- How to upload a configuration to an existing IPerCom site
- How to Create an Urmet Cloud Account for the IPerCom Installer Tool
- Windows PC requirements
- How to add a gateway iPassan controller into the IPercom site configuration
- How to check your RTSP Settings in IPerCom
- How to add a 1060/1 IPerCom Server
- How to Set Up a Trades Timer in IPerCom
- How to Set Up a Relay Actuator in IPerCom
- What are the 4 different dialing methods in IPerCom?
- How to Change the Dialling Methods in IPerCom
- How to add a door code in IPerCom
- How to set up Call Forwarding in the IPerCom Installer Tool
- How to set up an IPassan Controller in the IPerCom Installer
- How to set up a 1060/74 Entry Panel in the IPerCom Installer Tool
Max
- How to connect the Max Pro touchscreen to an IPerCom system
- How to connect a door bell push to a Max Pro touchscreen
- How to connect an extension sounder to a Max Pro touchscreen
- The recommended mounting height for a Max Pro touchscreen monitor
- The connections for a 1717/31- 33 Max Pro Touchscreen
- How to connect an alarm input to a Max Pro touchscreen
- How to change voicemail settings on a Max Lite touchscreen monitor
- How to search for a name in the address book on a Max Lite touchscreen monitor
- How to open the entrance door without having been called on a Max Lite touchscreen monitor
- How to change the audio volume on a Max Lite touchscreen monitor
- How to view images from the camera on a Max Lite touchscreen monitor
- How to change the Home Page on a Max Lite touchscreen monitor
- How to connect a Max Lite touchscreen monitor to an IPerCom system
- How to block the touchscreen feature on Max Lite touchscreen monitor
- How to display the networks connection (Ipercom) on a Max Lite touchscreen monitor
- How to navigate between applications on a Max Lite touchscreen monitor
- How to make an intercom call on a Max Lite touchscreen monitor
- How to delete one or more voicemail recordings on a Max Lite touchscreen monitor
- How to display the video door phone firmware version on a Max Lite
- How to save/restore configuration on a SD card on a Max Lite touchscreen monitor
- How to open the garage/driveway gate without having been called on a Max Lite touchscreen monitor
- The Preloaded Android Apps on the Max Lite touchscreen monitor
- How to reboot the Max Lite touchscreen monitor
- How to accept contact requests on Max Lite touchscreen monitor
- How to restart Video Door Phone application on a Max Lite touchscreen monitor
- How to access Video Door Phone functions on Max Lite touchscreen monitor
- How to delete one or more snapshots on a Max Lite touchscreen monitor
- How to check and clear notifications on an IP MAX Monitor
- How to interpret the reports on a Max Lite touchscreen monitor
- How to connect an alarm input to a Max Lite touchscreen monitor
- How to delete a contact request on a Max Lite touchscreen monitor
- How to change the time format on a Max Lite touchscreen monitor
- How to send a text message on a Max Lite touchscreen monitor
- How to carry out a user data reset on a Max Lite touchscreen monitor
- How to record an audio message on Max Lite touchscreen monitor
- How to display the general settings on a Max Lite touchscreen monitor
- How to change the Video Door Phone language on a Max Lite touchscreen monitor
- How to connect an extension sounder to a Max Lite touchscreen monitor
- How to send a panic alarm on a Max Lite touchscreen monitor
- How to configure the Ipercom system on a Max Lite touchscreen monitor
- The differences between a Max Pro and Max Lite IPerCom touchscreen
- How to reset Max Lite touchscreen monitor factory settings
- How to turn off the Video Door Phone Voicemail on a Max Lite touchscreen monitor
- How to enable or disable the Panic icon on a Max Lite touchscreen monitor
- How to use audio messages (Vocie "Post-its") on a Max Lite touchscreen monitor
- How to answer a call from the switchboard on a Max Lite Touchscreen Monitor
- How to call the lift on a Max Lite touchscreen monitor
- How to answer an intercom call on a Max Lite touchscreen monitor
- How to change the display wallpaper on a Max Lite touchscreen monitor
- How to connect a door bell push to a Max Lite touchscreen monitor
- How to see the video door phone application software version on a Max Lite touchscreen monitor
- How to activate an auxiliary function on a Max Lite touchscreen monitor
- How to view the images from the Camera on an IP Max Monitor
- How to set the user name for the call forwading function on a Max Lite touchscreen monitor
- How to change the video door phone tunes on a Max Lite touchscreen monitor
- How to configure a relay output from a Max touchscreen
- How to activate the screen saver function on a Max Lite touchscreen Monitor
- How to change screen setting on a Max Lite touchscreen monitor
- How to access the Android Apps on a Max Lite touchscreen monitor
- How to resend a contact request on a Max Lite touchscreen monitor
- How to clean a Max Lite touchscreen monitor
- How to turn off the screen on a Max Lite touchscreen monitor
- How to check network settings on a Max Lite touchscreen monitor
- How to add new contacts to your address book on a Max Lite touchscreen monitor
- How to activate the Video Door Phone Voicemail on a Max Lite touchscreen monitor
- How to view snapshots Max Lite touchscreen monitor
- How to check the call log on Max Lite touchscreen monitor
- How to automatically open the door with a Max Lite touchscreen monitor
- How to turn on the screen and access the various functions of a Max Lite touchscreen monitor
- The recommended mounting height for a Max Lite touchscreen monitor
- How to listen to an audio message on a Max Lite touchscreen monitor
- How to call the switchboard on a Max Lite Touchscreen Monitor
- How to hardware reset a Max Lite touchscreen monitor
- How to view voicemail calls on a Max Lite touchscreen monitor
- How to answer an external call on Max Lite touchscreen monitor
- Connecting a Volt Free Relay Output on Call - Schematic
Miro Audio Handsfree
- How to connect an 1160/3 IP Miro handsfree audio station to an IPerCom system
- How to connect an extension sounder to a 1160/3 IP Miro handsfree audio station
- How to connect an alarm input to a 1160/3 IP Miro handsfree audio station
- The recommended mounting height for an 1160/3 Miro handsfree audio station
Sinthesi Steel
- How to interface the IPerCom lock output to the IPassan Access Control system when using the 1060/74 Sinthesi Steel Entry Panel Module
- 1060/74 Sinthesi Steel Video Module Installation Manual - Download
- The typical connections for fail safe (fail open) electric release when using a 1060/74 Sinthesi Steel Entry Panel Module
- 1060/74 Sinthesi Steel Video Module Firmware Upgrade Manual - Download
- The typical connections for a maglock when using a 1060/74 Sinthesi Steel Entry Panel Module
- 1158/48 Sinthesi Steel ILA Module Installation Manual - Download
- The connection overview for 1060/74 Sinthesi Steel Entry Panel Module
- Mounting height for a 1060/74 Sinthesi Steel Entry Panel Module
- How to enable an external camera connection on the Sinthesi Steel
Relay Module
Elekta
- How to Interface the IPerCom lock output to IPassan Access Control system when using the 1060/13 Elekta Glass & 1060/19 Elekta Steel Call Modules
- 1060/29 Elekta Entry Panel Installation Manual - Download
- 1060/13 Elekta Entry Panel Installation Manual - Download
- Mounting height for a 1060/13 Elekta Glass Call Module
- Connection diagram for the 1060/13 Elekta & 1060/19 Elekta Steel Call Modules
- Typical connections for fail safe (fail unlocked) electric release when using the 1060/13 Elekta Glass & 1060/19 Elekta Steel Call Modules
- Mounting height for a 1060/19 Elekta Steel Call Module
- How to connect Elekta entry panels to an IPerCom system
- The typical connections for a maglock when using the 1060/13 Elekta Glass & 1060/19 Elekta Steel Call Modules
- How to add a Second Door on an IPerCom Elekta Panel
- Typical connections for fail secure (fail locked) electric release when using the 1060/13 Elekta Glass & 1060/19 Elekta Steel Call Modules
Lift Interface
CallMe App
VOG 5
- How to Change the Clock Format on a VOG 5 (IP) Monitor
- 1761/6 VOG 5 Monitor IPerCom Installation Manual - Download
- How to Call the Concierge on a VOG 5 (IP) Monitor
- VOG 5 (IP) Handsfree Monitor 'Getting Started' Guide - Download
- How to Access the Monitor Settings on a VOG 5 (IP) Monitor
- How to Turn On 'Screen Cleaning' Mode On the VOG 5 (IP) Monitor
- How to Answer & End a Call on a VOG 5 (IP) Monitor
- How to View Live Entry Panel Camera Feeds on the VOG 5 (IP) Monitor
- How to Turn on Smartphone Calling on the VOG 5 (IP) Monitor
- How to Open the Door Using a VOG 5 (IP) Monitor
- How to Call the Main Entrance Door on the VOG 5 (IP) Monitor
- How to Answer & End a Call by Gesturing on a VOG5 (IP) Monitor
- How to Change the Ringtone on a VOG 5 (IP) Monitor
- How to Open the Gate Using a VOG 5 (IP) Monitor
- How to Adjust the Volume on a VOG 5 (IP) Monitor
- How to Open the Gate by Gesturing on a VOG 5 (IP) Monitor
- How to Mute the Monitor (Permanent or Timed Mute) - VOG 5 (IP)
- How to Open the Door by Gesturing on a VOG 5 (IP) Monitor
- How to Reject a Call on a VOG 5 (IP) Monitor
Touchscreen Monitors (VOG 7, Basic & Max 10)
- How to Answer & End a Call by Gesturing on a Touchscreen Monitor
- 1761/31-33 VOG 7 Touchscreen Configuration Manual - Download
- How to Open the Door Using a Touchscreen Monitor
- 1761/31-33 VOG 7 Touchscreen Installation Manual - Download
- How to Reject a Call on a Touchscreen Monitor
- 1741/1 Basic Touchscreen Installation Manual - Download
- How to Change the Clock Format on a Touchscreen Monitor
- 1717/21 Max 10 Touchscreen Configuration Manual - Download
- 1717/21 Max 10 Touchscreen Installation Manual - Download
- How to Answer & End a Call on a Touchscreen Monitor
- How to Check the Call Log on a Touchscreen Monitor
- Touchscreen Monitors 'Getting Started' Guide - Download
- How to Delete Voicemail Messages on a Touchscreen Monitor
- How to Answer & End a Call by Talking to a Touchscreen Monitor
- How to Turn On the Voicemail Greeting on a Touchscreen Monitor
- How to Change the Language on a Touchscreen Monitor
- How to Record a Voicemail Greeting on a Touchscreen Monitor
- How to Delete Entry Panel Snapshots on a Touchscreen Monitor
- How to View Entry Panel Snapshots on a Touchscreen Monitor
- How to Take Entry Panel Snapshots on a Touchscreen Monitor
- How to Turn On the Panic Alarm Setting on a Touchscreen Monitor
- How to Open the Gate by Talking to a Touchscreen Monitor
- How to Add a Contact on a Touchscreen Monitor
- How to Turn On 'Screen Cleaning' Mode on a Touchscreen Monitor
- How to Control the Lift on a Touchscreen Monitor
- How to View Live Entry Panel Camera Feeds on a Touchscreen Monitor
- How to Turn the Screensaver On for a Touchscreen Monitor
- How to Turn On Smartphone Calling on a Touchscreen Monitor
- How to Open the Gate by Gesturing to a Touchscreen Monitor
- How to Call the Main Entrance Door on a Touchscreen Monitor
- How to Manage Voicemail Messages on a Touchscreen Monitor
- How to Change the Brightness on a Touchscreen Monitor
- How to Change the Volume on a Touchscreen Monitor
- How to Change the Ringtone on a Touchscreen Monitor
- How to Change the Wallpaper on a Touchscreen Monitor
- How to Manage New Contact Requests on a Touchscreen Monitor
- How to Mute a Touchscreen Monitor
- How to Leave an Audio Note on a Touchscreen Monitor
- How to Send a Message on Touchscreen Monitor
- How to Open the Door by Gesturing to a Touchscreen Monitor
- How to Open the Door by Talking to a Touchscreen Monitor
- How to Turn the Voicemail On for a Touchscreen Monitor
- How to Open the Gate Using a Touchscreen Monitor
- How to Call the Concierge on a Touchscreen Monitor
- How to Search for Contacts on a Touchscreen Monitor
VOG 5+
- How to Answer & End Calls - VOG5W & VOG5+ Apartment Monitors
- How to Open the Door - VOG5W & VOG5+ Apartment Monitors
- How to Open the Gate - VOG5W & VOG5+ Apartment Monitors
- How to Answer & End Calls (with Gesture) - VOG5W & VOG5+ Apartment Monitors
- How to Open the Door (with Gesture Control) - VOG5W & VOG5+ Apartment Monitors
- How to Open the Gate (with Gesture Control) - VOG5W & VOG5+ Apartment Monitors
- How to Reject a Call - VOG5W & VOG5+ Apartment Monitors
- How to Call the Concierge - VOG5W & VOG5+ Apartment Monitors
- How to Mute the Monitor (Permanent or Timed Mute) - VOG5+ Apartment Monitor
- How to View Live Entry Panel Camera Feeds - VOG5W & VOG5+ Apartment Monitors
- How to Call the Main Entrance Door - VOG5W & VOG5+ Apartment Monitors
- How to Turn on Voicemail - VOG5+ Apartment Monitor
- How to Manage Voicemail Messages - VOG5+ Apartment Monitor
- How to Turn On Smartphone Calling - VOG5+ Apartment Monitor
- How to Check the Call Log - VOG5+ Apartment Monitor
- How to View Concierge Messages - VOG5+ Apartment Monitor
- How to Turn On 'Screen Cleaning' Mode - VOG5+ Apartment Monitor
- How to Change the Ringtone - VOG5+ Apartment Monitor
- How to Change the Volume - VOG5+ Apartment Monitor
- How to Change the Brightness - VOG5+ Apartment Monitor
- How to Enable Gesture Commands - VOG5+ Apartment Monitor
- How to Change the Language - VOG5+ Apartment Monitor
- How to Activate Smartphone Calling - VOG5+ Apartment Monitor
- How to Perform a Factory Reset - VOG5+ Apartment Monitor
Downloads
- IPerUpgrade Manual - Download
- IPerCom IPerUpgrade Tool - Download
- IPerCom Installer Tool - Download
- IPerCom Switchboard User Manual - Download
- IPerCom Switchboard Setup (3.2)- Download
- IPerCom Switchboard Software - Download
- IPerCom Quick Start Guide - Download
- 1060/22 Mikra2 Video Panel Installation Manual - Download
- IPerCom Firmware 3.2 - Download
- 1060/21 Mikra2 Video Panel Installation Manual - Download
- IPerCom Call Module Commissioning Sheets - Download
- 1060/48 Alpha Video Electronic Module Installation Manual - Download
- 1168/1 Alpha Display Module IPerCom Installation Manual - Download
- IPerCom Monitor Commissioning Sheets - Download
- IPerCom Client Application - Download
- IPerCom Technical Manual - Download (3.3.0)
- IPerCom - 2Voice Hardware Installation Guide - Download
- IPerCom Hardware Installation Guide - Download