Self Resetting Emergency Exit System (RTE-EES)
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      How to fault find RTE-EES systems

      Use this article to identify faults with the RTE-EES system if for some reason they occur. 

       

      This article will highlight the two most likely faults you may come across, before outlining checks you can perform to overcome them.

       

      Faults:

       

      The Door Will Not Lock

      If the door will not lock, you can perform the following checks:

      1. Start by making sure that you are not using a fail locked (otherwise known as fail secure, or power to open) type release.

      2. Check you have 12V DC connected to the Circuit supply terminals. 

        • Make sure the polarity of this connection is correct. 

      3. Check you have 12V DC connected to the Lock supply terminals. 

        • Make sure the polarity of this connection is correct.

      4. Check for 12V DC at the Lock out - + terminals.

        • If you have 12V DC here, then check for 12V DC at the release/maglock. 
        • If there is no 12V DC at the release/maglock, then check the cable. 
        • If you have no 12V DC at the Lock out - + terminals, disconnect the cable to the release/maglock and re-check. 

      5. Check that the following terminals are linked out, if they are not being used:

        • Aux NC terminals
        • FB key terminals
        • Lock relay terminals

       

      NOTE: If you now have 12V DC, the fault is either cable to the release/maglock, or the release/ maglock itself.

       

      The Door Will Not Open

      If the door will not open, you can perform the following checks:

      1. Check you have 12V DC connected to the...

        • Circuit supply terminals
        • Lock supply terminals

      (Make sure the polarity of these connections is correct)

       

      NOTE: If the door will not open when the ‘access control system’ is used (i.e. a key fob is presented to a reader, or an intercom handset door open button is pressed), make sure that the ‘lock output relay’ of the access control or intercom system is going from normally closed to open for a period of time.