What does 'Unknown field (database)' mean in IPassan Manager?
This article explains what it means when you see Unknown field (database) in IPassan Manager.
If events such as 'access denied' are not being displayed in IPassan Manager, or they appear as Unknown field (database), it is likely that the cause of this is a discrepancy between the controller database and the cloud server. Here is an example of what this looks like:
NOTE: To fix this, you will need to run a 'Force Update' which will synchronize the server and the controller - Click to learn How to run a force update in IPassan Manager