IPassan
Technical Support for our IP Access Control System
IPassan Manager
- How to run IPassan from the desktop icon for the first time
- How to Set Up 'Double Authentication' on a Reader in IPassan Manager
- Changing an IPassan site from stand alone to cloud
- How to Create a New Site in IPassan Manager
- How to customise the features/look of the IPassan system
- How to Download the Standalone Version of IPassan Manager
- How to set-up secure mode on IPassan
- How to Program Access Codes in IPassan Manager
- How to Add New Employees & Assign Tokens (Keys) with the Management Reader in IPassan Manager
- Controlling one door with two readers in IPassan
- How to Add New Residents & Assign Tokens (Keys) with the Management Reader in IPassan Manager
- How to Add Temporary Tokens (Keys) with the Management Reader in IPassan Manager
- How to check an IP address on a stand alone installation
- How to Add Permanent Tokens (Keys) with the Management Reader in IPassan Manager
- How to create a counting zone in IPassan Manager?
- How to install IPassan software
- How to prepare before installing a new IPassan system
- What are the different features in IPassan Manager?
- How to set up 2Smart panels for lift management in IPassan manager
- How to set up features for lift management in IPassan Manager (2Voice)
- How to set up site architecture in IPassan Manager
- How to set up controllers for lift management in IPassan Manager
- How to set up networks for lift management in IPassan Manager
- How to set up doors for lift management in IPassan Manager
- How to set up lift interface controllers in IPassan Manager
- How to Encode Tokens (Keys) in IPassan Manager
- How to complete apartment settings in IPassan Manager
- How does lift control work for both residents and users?
- How to overcome an error message when replacing an IPassan Controller
- How to integrate IPerCom in IPassan Manager
- How to validate IPassan Controllers for Lift Control with IPerCom
- How to set up one reader for multiple doors in IPassan Manager
- PC Requirements for IPassan Manager
- How to set the Transfer mode in IPassan Manager
- How to set the Transfer option in IPassan Manager
- How to Hand Over an iPassan Site on the Cloud to a New Administrator
- What to Do When Taking Over an IPassan Site
- What does 'Unknown field (database)' mean in IPassan Manager?
- How to run a force update in IPassan Manager
- How to set up a reader in IPassan Manager to indicate when an exit button is pushed
- How to Create a New Account for IPassan Manager
- How to Change a Password in IPassan Manager
- How to Reset Another Admin's Password in IPassan Manager
- How to Add Permanent Tokens (Keys) in IPassan Manager
- How to Add Temporary Tokens (Keys) in IPassan Manager
- How to Suspend Tokens (Keys) in IPassan Manager
- How to Reactivate Tokens (Keys) in IPassan Manager
- How to Add New Residents & Assign Tokens (Keys) in IPassan Manager
- How to Delete Residents in IPassan Manager
- How to Assign Individual Doors to Admins & Residents in IPassan Manager
- How to Add an Admin in IPassan Manager
- How to Delete an Admin in IPassan Manager
- How to Edit Admin Rights in IPassan Manager
- How to View the Admin Event Log in IPassan Manager
- How to Add a New Access Profile in IPassan Manager
- How to Copy an Existing Access Profile in IPassan Manager
- How to Add a 'Sub' Access Profile in IPassan Manager
- How to Switch A Resident's Access Profile in IPassan Manager
- How to Add a Time Profile for Tokens (Keys) in IPassan Manager
- How to Add a Time Profile for Readers in IPassan Manager
- How to Add a Time Profile for Apartment Names (2Smart) in IPassan Manager
- How to Add a Time Profile for Relays in IPassan Manager
- How to Add a Time Profile for Holiday Periods in IPassan Manager
- How to Check the Network Status in IPassan Manager
- How to Back-Up a Site in IPassan Manager
- How to Restore a Site from a Back-Up in IPassan Manager
- How to Create a Custom Reports in IPassan Manager
- How to Export System Reports in IPassan Manager
- How to Enable Company Management in IPassan Manager
- How to Create a Company in IPassan Manager
- How to Assign a Company to Individual Doors in IPassan Manager
- How to Add an Access Profile for a Company in IPassan Manager
- How to View the Event Log in IPassan Manager
- How to Add Employees to a Company Access Profile in IPassan Manager
- How to Delete Events from the Event Log in IPassan Manager
- How to Create a Custom Reader Behaviour in IPassan Manager
- How to Create Automated Tasks in IPassan Manager
- How to Manually Open a Door in IPassan Manager
- How to Manually Activate a Relay in IPassan Manager
- How to Create Dashboard Shortcuts in IPassan Manager
IPassan Hardware
- How to connect a 1104/912 12 Input Expansion Card
- What are the possible hardware configurations for IPassan?
- How to connect a reader, exit switch and door contact to a 1104/921 controller
- How to connect a 1104/913 10-Output Base Module
- How to connect a 1104/921 controller
- How to Reset the IPassan Controller
- How do I factory reset an iPassan controller 1104/921
- How to upgrade the firmware on an IPassan Reader
- How to connect a fail safe (fail open) electric release to a 1104/921 controller
- How to connect a 1104/910 10 Input Base Module
- How to connect IPassan controllers together when using an RS485 bus
- How to connect a maglock with double pole exit switch with break glass to 1104/921 controller
- How to Connect a PC to an IPassan Site
- How to connect a fail secure (fail locked) electric release to a 1104/921 controller
- How to connect a 1104/926 2 Reader Expansion Card
- How to connect a 1104/914 12 Output Expansion Card
- How to put the IPassan 4 Door Base controller in Maintenance Mode
- 1104/992 P40 Mifare Plus Mullion Reader Installation Manual - Download
- How to identify the unique identification number on a 4 Door Base Controller
- 1104/993 P80 Bluetooth Mifare Plus Reader Installation Manual - Download
- 1104/994 PK80 Bluetooth Mifare Plus Reader + Keypad Installation Manual - Download
- What do the LEDs indicate on the IPassan 4 Door Base controller?
- What do the LEDs indicate on an IPassan 2 Door Expansion Card?
- 1104/953 40x40 Panel Mount Reader Installation Manual - Download
- What are the RS485 BUS connections on an IPassan Controller?
- 1104/941 RF Long Range Reader Installation Manual - Download
- What are the different hardware combinations for IPassan systems?
- 1104/921 4 Door Base Controller Installation Manual - Download
- Small Case (CASE 2) Installation Guide - Download
- How to connect a 2 Door Expansion Card to a 4 Door Base Controller
- Large Case (CASE 4) Installation Guide - Download
IPassan Network
Bluetooth Access Credentials
- How the resident/visitor can use Bluetooth Credentials
- How to Logout of a BLE Account in IPassan Manager
- How to purchase Bluetooth credits
- How to validate a Bluetooth account
- How to manage your FDI Bluetooth account
- How to create a new account in the FDI portal
- How to set up the readers for Bluetooth Access in IPassan Manager
- The different types of Bluetooth Credentials
- How to add a user and a Bluetooth Credential to a site on IPassan Manager
- How to get started with Bluetooth Credentials
- How to see my Bluetooth account history
- How to activate Bluetooth Access in IPassan Manager
- What is the Bluetooth Low Energy (BLE) feature available through the K App?
- How much each Bluetooth Credential costs in credits
- How Bluetooth Credentials are managed
- How to credit a customer's Bluetooth account
K App
- How to View All Doors Using the Urmet K-App (Bluetooth Smart Credentials)
- How to Install and Use the K App
- How to Tell if a Door is Within Range When Using the K-App
- How to View All Doors in Range Using the Urmet K-App (Bluetooth Smart Credentials)
- What are the two types of virtual credentials?
- How to Open Doors Using Long Range Mode - Urmet K-App (Bluetooth Smart Credentials)
- How to Open Doors Using Proximity Mode - Urmet K-App (Bluetooth Smart Credentials)
- How to Turn Off Background Scanning - Urmet K-App (Bluetooth Smart Credentials)
- How to Turn Off In-App Sounds - Urmet K-App (Bluetooth Smart Credentials)
- How to Turn Off Phone Vibration - Urmet K-App (Bluetooth Smart Credentials)
- How to Adjust the Bluetooth Sensitivity - Urmet K-App (Bluetooth Smart Credentials)
- How to Turn Off Lock Screen Opening - Urmet K-App (Bluetooth Smart Credentials)
- How to Turn Off Notifications - Urmet K-App (Bluetooth Smart Credentials)
- K-App 'Getting Started' Guide - Download
Readers
Downloads
- IPassan Manager User Manual - Download
- IPassan Configuration Guide - Download
- IPassan Software Installation Guide - Download
- IPassan Standalone Software Installation Guide - Download
- 2Smart Software Quick Start Guide - Download
- IPassan Standalone Software - Download
- IPassan Manager 'Getting Started' Guide - Download